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Reading Emails by Larry John The other day I had one of my employees come to me complaining about an email they had just received from a co-worker. She said, “I can’t believe what he said in this email….here read this.” So I read the email silently and said, “I am sorry but I can’t see anything wrong with what he said.” She then said, “Are you kidding? Evidently you are not reading it right.” And then she read the email to me and she was right… I wasn’t reading it right. Because the way she read the email gave the content a completely different meaning. And then I said, “How about you let me read it now.” And I read the exact same email out loud to her except I put in my interpretation of the words. They were the exact same words, just a different interpretive reading. When I finished, she said, “Well, thanks I can see that I may have read it wrong.” And she left feeling better. Isn’t it funny how the exact same words said two different ways changes everything? Many times it is more about how we say it, than what it is that we say. Think about it. |